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Author Topic: connection problems  (Read 1311 times)

skottkärran

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connection problems
« on: September 24, 2012, 05:12:01 PM »
Hi everybody...
New at this forum and relatively new galaxy note owner...

(So far i really love the phone, but...)
Since a few weeks back i cannot connect to a computer!!!
It has been so approximately as long as i put an extra sd-card in the phone, but IT DID work initially.
I'm running ICS 4.0.4
I called the samsung support and, after recomending reinstalling samsung kies (which i did several times...) they told me to do a "factory reset" (is it called that? I'm from sweden and the phone meny is in swedish...), but I can't do a safety-backup whithout connecting to a computer, right?  :P

To do a long story short...
I tried to connect to both Mac and pc, both XP and windows 7.
When I do the phone says "connected as a external HD" but the computer doesn't find the phone!
Any suggestion what to do???????

a thousand apologies for my bad english...
all the best,  ;)
Skottkärran




 

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